Gold Box Deals has been in the business of supplying high quality I.T. hardware products and disposable services since 1990.
Gold Box Deals has been in the business of supplying high quality I.T. hardware products and disposable services since 1990. We work with organisations that frequently need to re-deploy and/or dispose and recycle surplus assets. As a preferred partner for leading UK leasing companies.
Gold Box Deals
High Quality I.T. Hardware Products
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Warranty commences from the day you receive your computer.
If the computer is faulty on receipt or within the first 30 days of receiving the machine we will send a prepaid returns label. If the computer is faulty after this period you are required to return the computer at your expense to us for repair/replacement. Please note we will not cover any delivery chargers not authorised before despatch. If you have are returning an item and have not agreed the cost of shipping before despatch we will not refund the cost.
Customers have a period of 30 days after the date of delivery within which they can cancel the transaction (often referred to as the "cooling off" period) and return their purchase for a refund. The buyer must pay for the cost of returning the item. Additionally the item must be well packaged in the original packaging and a recorded delivery service must be used any damage in transit will invalidate your warranty and negate the cooling off period.
- Refurbished products are 100% OK and therefore we can offer them with a 30/60 days seller warranty. There is nothing wrong with these products. We just can't sell a refurbished item as new because... - ...it was used as demo product (at trade fairs etc.), or - ...the outside carton box was slightly damaged during transportation (and then replaced by a neutral brown packaging), or - ...it was sold and the box was opened. Then the item got returned to manufacturer. - It is in a fully operational condition. The unit might have some minor scratches which will not affect the working of the machine. Upon return to manufacturer, a product of this type is put through a full set of functional test procedures, cleaned, repaired (if needed), and refreshed with a set of in-box materials (manuals, accessories, cables...) The packaging of the product may either be a white box or a neutral (brown) packaging. - Factory Authorized - This is where either the facto - ry itself, or a certified outsource firm reconditions these products by company standards for resale. - Reseller Recondition - This is where an items was been purchased from the original company and reconditioned in-house, but is not certified or trained by the original manufacturer.
- This item is New, Open Box. It means that these products have been returned from buyers to retailers for reasons like pricing issues (buyers find better prices elsewhere), unwanted gifts or the buyer didn't like the product. These items are NOT refurbished. They are in New condition in original box or in plain box with all original accessories and carefully checked and tested by a technician.
- Our refurbished items have a 30/60 day direct seller warranty covering parts and labour. No warranty or support for accidental / physical damaged. - Proof of warranty under each item , eg 60– 30 days , so on
- You can return a Goods item within 14 days of delivery unless otherwise stated in the Fine Print. Please refer to the merchant’s return policy for any items that are not eligible for return.
You may return most new, unopened items sold and fulfilled by GoldBoxDeals within 14 days of delivery for a full refund. During the Christmas season, items dispatched by GoldBoxDeals from 1 November to 31 December may be returned until 31 January.
If an item is returned purely on the basis because its unwanted – change of mind – financial issues the shipping fee is not redeemable If an item is received faulty on arrival, the merchant covers shipping fee.
Usually within 2-3 weeks of returning your order. After we receive and process your return, it may take 8 – 10 business days for your refund to display on your payment card statement. All items are covered under the warranty for repairs on all parts and labor, under no circumstances a REFUND is offered or provided, if the item is not repairable we can replace the item with the same model.
Refurbished products are subject to limited availability and all models are not available as refurbished at all times. If you are looking for a specific model, check back with us frequently as we update our inventory often. There is no guarantee that any particular model will become available as refurbished so if you're looking to purchase a product now, we recommend you purchase the model new or a refurbished product that's closest to your first choice.
- its company policy strictly no collections or drop offs.
- We accept paypal payments only, no installments. - We do not do discounts or gift cards etc.
- Some refurbished tablets do not come with the installation CD or all the accessories included with the product when it is bought new. While this can be remedied, it is best to double check before buying.
Some tablets may have inherent faults that appear only after months of use, usually after the warranty expires. These faults may not be present during refurbishment. For the best shelf life, research common faults before purchase.